Recent Gartner research reveals a critical challenge: 55% of HR leaders say their current technology solutions don't meet business needs, while 51% struggle to measure the business value delivered by HR technology transformation. These statistics highlight an important truth - organisations need to look beyond productivity gains to unlock the true strategic value of HR technology investments.

In my 25 years plus of experience managing operational and payroll governance across Australia's diverse business landscape, few areas have presented as many consistent challenges as Long Service Leave (LSL). Recent high-profile cases, including significant penalties for non-compliance, highlight that LSL remains a critical governance challenge for Australian employers.

As we move into 2025, the payroll landscape is undergoing significant transformation. In my years of experience in payroll governance and compliance across multiple industries, I've witnessed numerous changes.

In today's complex business and regulatory environment, payroll is far more than processing payments. As organisations evolve, a critical question emerges: Does your payroll operating model truly support your current needs and future aspirations?

Recent Gartner research reveals a critical challenge: 55% of HR leaders say their current technology solutions don't meet business needs, while 51% struggle to measure the business value delivered by HR technology transformation. These statistics highlight an important truth - organisations need to look beyond productivity gains to unlock the true strategic value of HR technology investments.