Enabling Payroll Transformation:
L3Harris’ Change Journey
Industry: Technology
Timeline: 2023-2024
Service Areas: Change Management, Payroll Advisory
Location: Australia
Systems: ADP Global Payroll
Scale: Strategic Payroll Transformation
As a global technology company, L3Harris is committed to delivering innovative solutions while maintaining operational excellence. In 2023, they embarked on a strategic payroll transformation to transition 53 personnel from fortnightly to monthly pay cycles, ensuring seamless change management and minimal disruption to their workforce.
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Challenge
The client faced significant challenges with a complex payroll frequency change that required careful coordination and management.
They needed an effective change management approach to ensure a smooth transition while addressing the impact across multiple stakeholders.
The client also needed to develop a comprehensive communication strategy to keep employees informed and engaged throughout the process.
Ensuring sustainable knowledge transfer and avoiding disruption to employees’ financial situations were also key priorities for the client.
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Solution
Intuis partnered with the client to drive this payroll transformation with a strategic, structured approach. We began with an impact analysis, conducting a comprehensive stakeholder assessment and validating payroll data to calculate the net impact of the changes.
Our team facilitated change impact workshops and reconciled tax and superannuation details to ensure accuracy. In parallel, we developed a robust change management plan, creating an engagement strategy for stakeholders, a communication framework, and leader and employee FAQs to address concerns.
Our knowledge transfer approach included careful planning for process documentation and capability building, ensuring the organisation was well-prepared for the shift.
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Outcome
As a result of our partnership, 100% of personnel successfully transitioned without any financial disadvantages.
The change management and communication efforts led to a 90% stakeholder engagement rate and a 95% effectiveness in communication, ensuring employees were well-informed and confident throughout the process.
The implementation of a clear change mitigation plan and thorough stakeholder engagement resulted in a seamless transition, reinforcing the organisation’s ability to manage complex changes effectively.
”Intuis's methodical approach to change management, combined with their deep understanding of payroll impacts, ensured a smooth transition for our employees. Their focus on clear communication and stakeholder engagement was instrumental in our success.”
— HR Director, L3 Harris
The Journey
The transformation journey began with a comprehensive impact analysis to understand the implications of the payroll frequency change. Our team worked closely with L3Harris to determine the net impact on impacted individuals and develop appropriate mitigation strategies.
Moving into implementation, we focused on delivering effective change management and communication initiatives. The team developed comprehensive FAQ documents, conducted stakeholder workshops, and provided clear guidance to leaders and employees throughout the transition.
The final phase concentrated on ensuring sustainable change adoption and building internal capabilities. Through detailed documentation and knowledge transfer, we ensured the client could maintain effective payroll processes and handle future changes independently.
Future Focus
Our partnership continues as we support L3Harris in maintaining payroll excellence. The foundation we've built together enables the organisation to:
Manage future payroll changes effectively
Maintain clear stakeholder communication
Build internal change capabilities
Drive continuous improvement
Enhance employee experience
Industry Impact
This transformation project demonstrates how strategic change management, combined with technical payroll expertise, can deliver lasting value in the technology sector. The successful transition of payroll frequency has set new standards for managing complex organisational changes.
Partner with us.
Every organisation’s payroll journey is unique, but the principles of sustainable change remain constant. Whether you're considering payroll optimisation, seeking to enhance your current processes, or looking to build internal capabilities, our team brings the expertise and experience to help you achieve lasting success.